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MoviePass offers ticket refund after Friday Night outage

After a speedy ascent, it’s been a tough couple of months for MoviePass. And whereas last night’s outage isn’t precisely the top of the world for the theater subscription service, Friday night time is the least the opportune second to your service to crap the proverbial mattress. That goes double now that rivals like AMC and Sinemia is pushing again onerous.

The firm says it had the scenario totally taken care of as of 9:30 ET final night time. It additionally took to social media to let clients know that it will be issuing a refund for these paid out of pocket. Because watching Ant-Man and the Wasp on the second day simply received’t reduce it. Subscribers might want to ship of their ticket stubs as a way to get the refund.


Earlier right now, the corporate requested customers to “update your app before you leave for the theater today.” The newest model of the app brings stability updates, together with these dreaded peak pricing surcharges that rolled out this week. The replace is required earlier than customers can view their subsequent film.

Last month, the service hit three million paying subscribers, after switching to its present mannequin in August of final yr. The plan was considered too good to be true by many customers — and it has seemingly amounted to only that. The firm has struggled to develop, whereas managing a unfavorable money stream that has left some questioning how lengthy it has left.

MoviePass’s CEO lately highlighted the company’s strategy for “owning and developing our own studio content and using the power of our several million subscribers to bolster the success of the box office for our films.” Hopefully future ventures will end up higher than Gotti.

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